Random Thoughts

15 Nov


On my second consecutive visit to a local supermarket in the morning, I pick my usual items, a bran muffin and a chocolate milk.  At the check-out, I am quite surprised when the cashier comes to me and says, “same breakfast as yesterday?” Now, I am in awe, because not many people greet a person by his/her purchasing habit anymore.  This, to me, is another angle from which retail service can be improved and the shopping experience enhanced.

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Posted by on November 15, 2011 in life


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